Frequently Asked Questions
When will my door canopy be delivered?
Our lead times are shown on the product pages of our website and are typically 5-7 working days from date of order. Lead times are subject to stock availability.
Can you deliver offshore?
Yes we can. Deliveries to Northern Ireland, the Scottish Isles, the Orkneys, Shetlands, Channel Isles, Scilly Isles, the Isle of Man and Isle of Wight can be done for a modest additional cost. Please contact us for details.
Do I need planning permission to fit a door canopy from Click-Canopies.co.uk?
No. In our experience, planning permission is not required. For complete peace of mind, we recommend you consult your local authority Planning Office for advice prior to fitting your canopy.
What type of wall is suitable to take a door canopy from Click-Canopies.co.uk?
Most walls constructed from stone, brick or breeze-block are suitable to accept a door canopy. If in doubt on the type of wall you have, we recommend you consult a qualified tradesman.
What tools do I need to fit a door canopy from Click-Canopies.co.uk?
Simple tools that most DIY’ers will already have − power drill, masonry bit, screw-driver, spanner, ladders, tape measure, spirit level. No flashing, joinery or masonry work is needed. The fitting instructions for each canopy tell you what tools are required.
Does my door canopy come with fitting instructions?
Yes. Assembly and fitting instructions are included with each canopy. Further copies can be downloaded from our website − www.Click-Canopies.co.uk
How many people are needed to assemble and fit my door canopy?
Most of the assembly can be done by one person, as the components are light but tough. However, for fitting the canopy to the wall, when a ladder is required, we recommend two people.
How long will it take to assemble and fit my canopy?
Our advice is to allow 2-3 hours per canopy.
How is my canopy packaged?
It comes in flat-pack format, in a protective cardboard box.
How long is a door canopy from Click-Canopies.co.uk guaranteed for?
All our door canopies come with a 5-year manufacturer’s warranty against defective parts or workmanship. The warranty does not cover fair wear and tear, abuse or misuse, impact or wilful damage, or incorrect assembly or fitting.
